FAQ English

There are two ways to publish a video for a certain time period:

1) An availability period can be set in the Media Asset Container. After expiration, the video is not accessible to the public and only visible in AdmiralCloud.

1. In the Media Asset Container, navigate to the menu item Chapter from the left-hand side navigation.
2. To create a new chapter, enter the name of the chapter (title), the starting time and click on the button Create on the right side in the upper control bar.
   • The title has to be at least two characters long.
   • An individual chapter preview image can be assigned by clicking the Plus-Icon.
3. Publish the chapter by activating the Publish switch below the input fields.
4. In case your input is not shown directly, refresh the browser and try again.

If the article was not helpful, please send your question or message to support@admiralcloud.com with the note „FAQ / 3“ in the subject line.

Download links are created directly in the MediaContainer. To do this, open the desired MediaContainer and click Download link on the left-hand side navigation.

Then, select the desried download formats. As soon as format, template and availability are selected, the Save button is activated and the download link can be created. Once created, the link will appear in the Manage Active Download links list. Select the envelope icon to forward the created link directly to the recipient.

Furhter information about download links can be found here.

If the article was not helpful, please send your question or message to support@admiralcloud.com with the note „FAQ / 6“ in the subject line.

Subtitles are created directly in the MediaContainer. Open the desired video in AdmiralCloud and select Subtitles from the left-hand side navigation.

The subtitle name and language must be set in order for the subtitle to be created. Once created, click the Plus icon in the Manage Subtitles list. Now you can start to create single captions. To do this, start the video and select the Start and End times of the caption using the Start and End buttons. The time code is automatically taken over from the current play position. Click on the Plus icon to create another caption.

More information about subtitles can be found here.

If the article was not helpful, please send your question or message to support@admiralcloud.com with the note „FAQ / 7“ in the subject line.

1. Open the Media-Assert-Container
2. Navigate to Settings in the right-hand side panel, open the Publication-Settings menu and change the required settings.

Note: If you cannot access the selection menu, you are missing the required User Rights. In this case, please contact your administrator.

If the article was not helpful, please send your question or message to support@admiralcloud.com with the note „FAQ / 4“ in the subject line.

By default, the title and description of the media container are used for all publications and synchronized when changes are made to the media container.

If the published title and description should differ from the media container or future synchronization is not desired, the connection can be disconnected by clicking the chain icon.

Please note the following:

• Should the internet connection and as a result, the upload abort, AdmiralCloud tries to continue the upload as soon as the internet connection is available again.
• Generally, we recommend a stable internet connection and an upload speed of at least 2 Mbit or higher.

• For Dropsite-Uploads, the Dropsite must remain open as a tab until the upload is complete. You can work parallel in another tab.
• By assigning tags as well as security groups during the upload process, easy retrievability of assets in your account is assured.

If the article was not helpful, please send your question or message to support@admiralcloud.com with the note „FAQ / 2“ in the subject line.